Easyjet - Coronavirus discussion in Playa Flamenca: Covid-19 news and updates - Playa Flamenca forum - Costa Blanca forum in the Alicante province of Spain
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Easyjet - Page 4

Dodster

Posted: Mon Mar 30, 2020 10:02am

Dodster

Helpful member

Posts: 217

180 helpful points

Location: Moraira

Joined: 27 Jan 2016

Posted: Mon Mar 30, 2020 10:02am

Easyjet are acting disgracefully and illegally by not providing refunds fully and quickly in accordance with legal requirements. Removing the refund request form off the website is an act of raw cynicism to deliberately frustrate passengers efforts to pursue their legal rights. For those that think we should be bank rolling Easyjet with our prepaid fares to protect their survival I would say this: market forces will prevail. Easyjet has no de facto right to exist as a business and if they do go into administration then new providers will emerge to fill the market gap. So pay up Easyjet and if you're not around in 6 months time too bad. I'll book a flight with "Easyfly" or whoever else takes over the supply of much demanded and profitable services.

Carol1962

Posted: Mon Mar 30, 2020 2:24pm

Posts: 16

25 helpful points

Joined: 18 Mar 2020

Posted: Mon Mar 30, 2020 2:24pm

We’re now stranded out here after easyJet cancelled our 3.4 flight to Manchester. They assured us , 2 weeks ago today by phone(after I’d been on hold for 2 hours) that if they had to cancel our flight, they would put us on with another airline, but he stressed it would have to be an economy seat! As the situation worsened, we’ve emailed and tried live chat, but to no avail! Because every business is in trouble, we rebooked seats with them for January 2021. We’re now booked with Jet2 to go home on 1.5, but don’t expect that to go either! It’s unprecedented times and all we can do is adhere to the strict lockdown and stay safe. It would probably be foolish now to travel anyway!

TheRower

Posted: Mon Mar 30, 2020 4:28pm

TheRower

Very helpful member

Posts: 498

510 helpful points

Location: Villamartin

Joined: 1 Jan 2017

Posted: Mon Mar 30, 2020 4:28pm

I think this says it all about EasyJet, when their staff would rather see it go under than accept the conditions being imposed on them by the company.

https://www.standard.co.uk/business/easyjet-s-staff-oppose-bailout-if-curbs-on-terms-are-to-stay-a4393066.html

I don’t see why the Government should be the first port of call for a bailout. Stelios and other shareholders have just had a fat juicy dividend paid and they should be taking part of the hit. As a shareholder you have to accept the good times along with the bad. I have Bank shares and have no problem with my dividend being scrapped this time to help keep businesses afloat with that money used for loans.

https://www.thelondoneconomic.com/travel/easyjet-shareholders-get-174-million-dividends-as-airline-appeals-for-taxpayer-support/21/03/

Allant91

Posted: Mon Mar 30, 2020 5:43pm

Posts: 5

3 helpful points

Location: Benidorm

Joined: 1 May 2019

Posted: Mon Mar 30, 2020 5:43pm

Dodster wrote on Mon Mar 30, 2020 10:02am:

Easyjet are acting disgracefully and illegally by not providing refunds fully and quickly in accordance with legal requirements. Removing the refund request form off the website is an act of raw cynicism to deliberately frustrate passengers efforts to pursue their legal rights. For those that thi...

...nk we should be bank rolling Easyjet with our prepaid fares to protect their survival I would say this: market forces will prevail. Easyjet has no de facto right to exist as a business and if they do go into administration then new providers will emerge to fill the market gap. So pay up Easyjet and if you're not around in 6 months time too bad. I'll book a flight with "Easyfly" or whoever else takes over the supply of much demanded and profitable services.

Hi there I agree. Tommorrow I will try find out which dept in UK government deals with the easy jet problem of no refunds. I will post results later. We should all complaint to the UK government department for action against the airlines that won't give refunds on cancelled flights due to the very serious corona virus epidemic. Allan Tingle fro alfaz del pi. 

Tessa2018

Posted: Tue Mar 31, 2020 9:50am

Tessa2018

Original Poster

Posts: 115

45 helpful points

Location: Playa Flamenca

Joined: 23 Apr 2018

Posted: Tue Mar 31, 2020 9:50am

Allant91 wrote on Mon Mar 30, 2020 5:43pm:

Hi there I agree. Tommorrow I will try find out which dept in UK government deals with the easy jet problem of no refunds. I will post results later. We should all complaint to the UK government department for action against the airlines that won't give refunds on cancelled flights due to the ver...

...y serious corona virus epidemic. Allan Tingle fro alfaz del pi. 

Latest email I have just received from EasyJet attached , not impressed.

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Cheryl

Posted: Tue Mar 31, 2020 10:22am

Cheryl

Legendary helpful member

Posts: 2973

3538 helpful points

Location: Albatera

Joined: 8 Jun 2017

Posted: Tue Mar 31, 2020 10:22am

Tessa2018 wrote on Tue Mar 31, 2020 9:50am:

Latest email I have just received from EasyJet attached , not impressed.

What were you claiming for, was it just the ticket price or something different?

Tessa2018

Posted: Tue Mar 31, 2020 10:33am

Tessa2018

Original Poster

Posts: 115

45 helpful points

Location: Playa Flamenca

Joined: 23 Apr 2018

Posted: Tue Mar 31, 2020 10:33am

Cheryl wrote on Tue Mar 31, 2020 10:22am:

What were you claiming for, was it just the ticket price or something different?

Just refunds for my cancelled flights, not greedy and fully entitled to it I believe.

BeniSnowbird

Posted: Tue Mar 31, 2020 10:36am

BeniSnowbird

Very helpful member

Posts: 496

781 helpful points

Location: Benidorm

Joined: 18 Aug 2019

Posted: Tue Mar 31, 2020 10:36am

We will see easyJet go into administration or apply for a government bailout in the coming days/weeks..... and others in the long term.

The days of ‘cheap’ air travel will diminish greatly with the advent of carriers going under. Just another economic consequence of this pandemic.

Allant91

Posted: Tue Mar 31, 2020 11:14am

Posts: 5

3 helpful points

Location: Benidorm

Joined: 1 May 2019

Posted: Tue Mar 31, 2020 11:14am

Cheryl wrote on Tue Mar 31, 2020 10:22am:

What were you claiming for, was it just the ticket price or something different?

I paid 125 pounds for a flight from Bristol to alicante for Sunday 5th April. As easy jet have grounded their flights then I am just trying to get this money refunded. Allan

Tessa2018

Posted: Tue Mar 31, 2020 11:36am

Tessa2018

Original Poster

Posts: 115

45 helpful points

Location: Playa Flamenca

Joined: 23 Apr 2018

Posted: Tue Mar 31, 2020 11:36am

Allant91 wrote on Tue Mar 31, 2020 11:14am:

I paid 125 pounds for a flight from Bristol to alicante for Sunday 5th April. As easy jet have grounded their flights then I am just trying to get this money refunded. Allan

I have spent almost £1,000 on flights to get home (worth every penny!) and just trying to find a way of logging my refund request for the flights they cancelled. Resorted to the EU regulations for compensation which cover “denied boarding” and I believe EJ are behaving illegally with the intention of raising a legal case in the future. Ryanair, BA and Jet2.com are all behaving properly so why can’t EJ?

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