Can anyone recommend a trustworthy Car hire company from Alicante and/or Valencia Airports?

Posted: Sat Apr 14, 2018 11:40am

15 replies354 views10 members subscribed

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Nicko808

Posts: 22

1 helpful points

Location: Denia

Joined: 19 Feb 2018

Im sure this is a very common subject!

We have been coming to Spain for 15 years and have in the past used the majority of the car hire companies from Alicante and Valencia Airports.

We visited Spain last month and have yet again incurred undue fuel costs from the car hire company, i will just call them "C" for now!

We hired the car from "C" with a fuel policy of "Full to Full".

When we picked up the car on the 25/03/18 we took a photo of the fuel gauge as it was only 3/4 full (photograph evidence), when we returned the car an employee of "C" looked at the fuel gauge and could clearly see it was indeed now full (more than it was on pick up). We filled the car with fuel just outside of Alicante Airport on our return to drop off the car. (We always try to find an employee to physically look over the car while we are there to identify any damage etc;) She seemed happy by the way!

We were then charged for more fuel again and also a re-fuelling charge to rub it in!

We have been through these similar situations time and time again with car hire companies and want to be confident with a trustworthy company without going through this procedure of trying to reclaim money that has wrongfully been taken from our account every other time we hire a car.

Any recommendations of a trustworthy car hire company by anyone out there would be much appreciated!

Thanks all

Nick.

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Posted: Sat Apr 14, 2018 1:51pm

aliwade71

Posts: 33

18 helpful points

Location: Alcalali

Joined: 18 Mar 2018

Posted: Sat Apr 14, 2018 1:51pm

We have only used Centauro in recent years (did go with GoldCar a while ago, but they were rubbish!). No issues with regards to fuel. Caroline Rent A Car in Moraira has been recommended by many, but they were a lot more expensive for our next trip at the end of this month, so gone back to Centauro.

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Posted: Sat Apr 14, 2018 4:17pm

Nicko808

Original Poster

Posts: 22

1 helpful points

Location: Denia

Joined: 19 Feb 2018

Posted: Sat Apr 14, 2018 4:17pm

Thanks aliwade71 that’s helpful,

Yes one thing is for certain Goldcar are the worst rip off car hire company, just need to look at their reviews, would never recommend them.

Thanks again

Nick

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Posted: Sat Apr 14, 2018 7:23pm

Tony333

Posts: 68

39 helpful points

Location: Torrevieja

Joined: 29 Apr 2016

Posted: Sat Apr 14, 2018 7:23pm

I have found autoclick at Alicante to be very sensible....had my own insurance policy....they were happy with that. They block but don't take the excess in case you do have a smash..,and when I returned the car full there were no issues whatsoever.

Posted: Sat Apr 14, 2018 7:35pm

Tony333

Posts: 68

39 helpful points

Location: Torrevieja

Joined: 29 Apr 2016

Posted: Sat Apr 14, 2018 7:35pm

As with all the rental companies...they were good last year but who knows this year!

Posted: Sat Apr 14, 2018 8:50pm

Nicko808

Original Poster

Posts: 22

1 helpful points

Location: Denia

Joined: 19 Feb 2018

Posted: Sat Apr 14, 2018 8:50pm

Thanks Tony, thats great, I might give them a shout next visit to Spain,

Yes, i agree, some car rental companies we have used a few times before (like "C" car rental) have been fine and then all of a sudden you get tucked up!

The excess deposit laws (anything up to 1.5k) leave you wide open, they need to change!

Thanks again,

Nick

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Posted: Sat Apr 14, 2018 9:23pm

Patrick Mulhall

Posts: 35

19 helpful points

Location: Las Filipinas

Joined: 17 Jun 2017

Posted: Sat Apr 14, 2018 9:23pm

Nicko808 wrote on Sat Apr 14, 2018 11:40am:
Im sure this is a very common subject!
We have been coming to Spain for 15 years and have in the past used the majority of the car hire companies from Alicante and Valencia Airports.

Read more...

We visited Spain last month and have yet again incurred undue fuel costs from the car hire company, i will just call them "C" for now!
We hired the car from "C" with a fuel policy of "Full to Full".
When we picked up the car on the 25/03/18 we took a photo of the fuel gauge as it was only 3/4 full (photograph evidence), when we returned the car an employee of "C" looked at the fuel gauge and could clearly see it was indeed now full (more than it was on pick up). We filled the car with fuel just outside of Alicante Airport on our return to drop off the car. (We always try to find an employee to physically look over the car while we are there to identify any damage etc;) She seemed happy by the way!
We were then charged for more fuel again and also a re-fuelling charge to rub it in!
We have been through these similar situations time and time again with car hire companies and want to be confident with a trustworthy company without going through this procedure of trying to reclaim money that has wrongfully been taken from our account every other time we hire a car.
Any recommendations of a trustworthy car hire company by anyone out there would be much appreciated!
Thanks all
Nick.

We have used a number of hire companies over the last few years.

Most of them have been the larger more well known ones.

We have initially found them to be competitive in price but always have ended up paying much more for petrol , admin charge etc etc

The last company we used met us at Murcia Airport and we had to fly home 3 weeks later from Alicante , which was no problem for them.

We payed the price that was quoted- a much smaller holding deposit and payed only for the fuel we used- no extras .

Needless to say we will be using them all of the time from now on.

There web address is

www.easy options.com. They are based in Playa Flamenco and are a totally

honest company.

Hope this helps

Patr

Reply

Posted: Sun Apr 15, 2018 9:26am

Shakenbutnotstirred

Posts: 22

5 helpful points

Location: Moraira

Joined: 5 Feb 2018

Posted: Sun Apr 15, 2018 9:26am

Nicko808 wrote on Sat Apr 14, 2018 11:40am:
Im sure this is a very common subject!
We have been coming to Spain for 15 years and have in the past used the majority of the car hire companies from Alicante and Valencia Airports.

Read more...

We visited Spain last month and have yet again incurred undue fuel costs from the car hire company, i will just call them "C" for now!
We hired the car from "C" with a fuel policy of "Full to Full".
When we picked up the car on the 25/03/18 we took a photo of the fuel gauge as it was only 3/4 full (photograph evidence), when we returned the car an employee of "C" looked at the fuel gauge and could clearly see it was indeed now full (more than it was on pick up). We filled the car with fuel just outside of Alicante Airport on our return to drop off the car. (We always try to find an employee to physically look over the car while we are there to identify any damage etc;) She seemed happy by the way!
We were then charged for more fuel again and also a re-fuelling charge to rub it in!
We have been through these similar situations time and time again with car hire companies and want to be confident with a trustworthy company without going through this procedure of trying to reclaim money that has wrongfully been taken from our account every other time we hire a car.
Any recommendations of a trustworthy car hire company by anyone out there would be much appreciated!
Thanks all
Nick.

Hi,

We flew into Valencia late last year and used Centauro.

No issues at all.

The only negative was the wait for the shuttle bus to the Centauro depot which is not on the airport site.

Reply

Posted: Sun Apr 15, 2018 6:34pm

Angiebabes

Posts: 23

10 helpful points

Location: Torrevieja

Joined: 28 Apr 2017

Posted: Sun Apr 15, 2018 6:34pm

Hi We have used Lara Cars a few times. Very good service. They met us at Alicante airport, no big queues took us to the car. Explained the controls paid using our debut card then off we went.

Returned the car to Alicante airport. No problems.

They also use Murcia airport.

Check their website and then contact them to book.

Fully recommend Lara Cars.

Hope u get sorted.

Posted: Sun Apr 15, 2018 6:50pm

Kenneth1

Very helpful member

Posts: 844

922 helpful points

Location: La Marina

Joined: 3 Feb 2017

Posted: Sun Apr 15, 2018 6:50pm

Nicko808 wrote on Sat Apr 14, 2018 11:40am:
Im sure this is a very common subject!
We have been coming to Spain for 15 years and have in the past used the majority of the car hire companies from Alicante and Valencia Airports.

Read more...

We visited Spain last month and have yet again incurred undue fuel costs from the car hire company, i will just call them "C" for now!
We hired the car from "C" with a fuel policy of "Full to Full".
When we picked up the car on the 25/03/18 we took a photo of the fuel gauge as it was only 3/4 full (photograph evidence), when we returned the car an employee of "C" looked at the fuel gauge and could clearly see it was indeed now full (more than it was on pick up). We filled the car with fuel just outside of Alicante Airport on our return to drop off the car. (We always try to find an employee to physically look over the car while we are there to identify any damage etc;) She seemed happy by the way!
We were then charged for more fuel again and also a re-fuelling charge to rub it in!
We have been through these similar situations time and time again with car hire companies and want to be confident with a trustworthy company without going through this procedure of trying to reclaim money that has wrongfully been taken from our account every other time we hire a car.
Any recommendations of a trustworthy car hire company by anyone out there would be much appreciated!
Thanks all
Nick.

Completely agree with "ANGIEBABE" LARA CARS Never any problems, no excess, no deposit, everything is included in the price, but you do pay for a full tank.