Posted: Thu Feb 3, 2022 10:39pm
I have had adequate service from Correos.es and local staff, except for problems with my last 3 deliveries, and with getting any response from Correos.es
They just refer me back to their incomplete website.
Google maps is full of complaints.
An assistant called Rocio gave me a helpful link, mentioning inheritance, personal effects, but no indication of category, value, tax rate (except IVA/VAT at 21%) or exemptions. However, a pop-up also warns that Correos.es collaborates with Customs regarding any infractions (photo 2 below).
I think the FAQS answers will deter most people from ever using 19th century quality customs or postal services.
I collaborate on free language websites and occasionally send discounted or used books to overseas students.
In exchange I recently received a used paper-book booklet that cost 1p in 1990, a £0.60 bar of expired chocolate and a 1p ceramic toy included in the package, on which VAT was calculated at 5.08 euros. It did not help that the postman misread the sum and unsuccessfully demanded almost 60 euros & took the parcel back to the Post Office in a huff.
Parcel Compare sent 2 parcels (at prices including insurance cover up to £50 each), although they contained family photos which could also be categorised as printed paper, inheritance, personal effects and zero commercial value.
Mysteriously 21% of (2x50 or much less) was charged as 50 euros (in 3 components in photo below) by Correos.es, although Parcel Compare & DPD had correctly delivered similar deliveries of personal effects as duty-free.
So if your family has a loving grandmother who carefully writes details on the back of photos, writes captions and carefully assembles and constantly updates a beautiful family album, persuade her to do it online, so it may be downloaded with less expensive surprises.
Correos.es ''escribenós'' link does not work but you could try phoning:
''Puedes solicitar atención comercial en nuestro teléfono de atención al cliente 915 197 197 (horario 8 a 20 horas lunes a viernes y sábados de 9 a 13 horas)''.
If you want to send an envelope or packet overseas from Spain, Correos.es often make you buy a larger one, which is typically 3 times as heavy.
Postage usually costs from around 14 euros, plus 4 euros more for certified delivery. So say goodbye to cheap presents
My name's Alex and this is my website all about Elche in Spain. Register now for free to talk about Brexit and the EU: living, holidaying and moving to Elche and much more!
