banking in Spain

Posted: Wed May 5, 2021 10:37pm

5 replies197 views3 members subscribed

Posts: 17

Joined: 2 Aug 2019

I use WISE for paying my direct debits. I could change with Iberdola and Hydra easily but my own urbanisation is not accepting the direct debit facility from WISE. They are saying it has to be a spanish bank.I have a euro account with WISE but they are based in Belgium and not in Spain. Can any one advice how do I tackle this?

Also I am finding great difficulty in logging for SUMA and Basura charges to put as D/D with WISE can any one help please??

I am having constant grief with Bankia as they do not respond to emails or tel calls if you are lucky they would pick up the phone.I have no internet access to my account with them as I Forgot my pin and my account is locked and I do not get the statements either. Only solution suggested is you have to be present at the branch physically to get the new PIN which unfortunately is not possible in the current circumstances. Once all my D/D are transferred eventually I want to close the account with them which again reading the posts looks like going to be a marathon task

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Posted: Thu May 6, 2021 6:46am

Kenbo

Very helpful member

Posts: 1019

810 helpful points

Location: La Florida

Joined: 6 Dec 2017

Posted: Thu May 6, 2021 6:46am

I also use Wise for my direct debits, I am non resident and also have a Bankia account which I was able to completely empty, I did this following numerous emails to my branch and getting no help whatsoever, fortunately I did have online access to the account.

To try to help with a couple of your problems

Re Urb fees, I found that it was the Administrator's bank that wouldn't accept the Wise IBAN number, they gave me the bank details for the urbanisation and now when the fees are due in January and July I just do a normal transfer from my Wise account to the Urb account, in other words, forget paying it by direct debit as it is only twice per year, not sure if yours is ?

Re your Suma issues, visit this link you may be able to obtain log in info and direct debit set up, it is in English, there is a chat facility and helpline phone number.

https://www.suma.es/tramites-telefono

Hope some of this will help you ?

Ken

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Posted: Thu May 6, 2021 7:56am

killjoy

Super helpful member

Posts: 3230

1852 helpful points

Location: Orihuela Costa

Joined: 4 Nov 2017

Posted: Thu May 6, 2021 7:56am

To unblock your internet access proceed as follows: on log-in type your access ID and then tap "forgot my password or account blocked". A new screen will pop up - tap "recover my password" and confirm. You will receive a call on your cellphone with a recorded message of your password. DO NOT HANG UP, no need to respond, your account will be unblocked THIS TIME, so you will have to repeat this procedure whenever you want to access your account..

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Posted: Sun May 9, 2021 1:43pm

Lillian89

Posts: 21

2 helpful points

Location: Gran Alacant

Joined: 3 Aug 2017

Posted: Sun May 9, 2021 1:43pm

Kenbo wrote on Thu May 6, 2021 6:46am:
I also use Wise for my direct debits, I am non resident and also have a Bankia account which I was able to completely empty, I did this following numerous emails to my branch and getting no help whatsoever, fortunately I did have online access to the account.
To try to help with a couple of your problems...

Read more...

...
Re Urb fees, I found that it was the Administrator's bank that wouldn't accept the Wise IBAN number, they gave me the bank details for the urbanisation and now when the fees are due in January and July I just do a normal transfer from my Wise account to the Urb account, in other words, forget paying it by direct debit as it is only twice per year, not sure if yours is ?
Re your Suma issues, visit this link you may be able to obtain log in info and direct debit set up, it is in English, there is a chat facility and helpline phone number.
https://www.suma.es/tramites-telefono
Hope some of this will help you ?
Ken

Hi Ken.... Your advice on unblocking the Bankia account was helpful..... But if she's not in Spain they won't SMS or ring her on a UK mobile..... to send her the confirmation number..... Lillian

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Posted: Sun May 9, 2021 2:34pm

Kenbo

Very helpful member

Posts: 1019

810 helpful points

Location: La Florida

Joined: 6 Dec 2017

Posted: Sun May 9, 2021 2:34pm

Lillian89 wrote on Sun May 9, 2021 1:43pm:
Hi Ken.... Your advice on unblocking the Bankia account was helpful..... But if she's not in Spain they won't SMS or ring her on a UK mobile..... to send her the confirmation number..... Lillian

Hi Lilian

I don't think that I said anything about codes or unblocking from Bankia in my above post.

Maybe another poster ?

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Posted: Tue May 11, 2021 5:00pm

Veena

Original Poster

Posts: 17

Location: Gran Alacant

Joined: 2 Aug 2019

Posted: Tue May 11, 2021 5:00pm

Kenbo wrote on Thu May 6, 2021 6:46am:
I also use Wise for my direct debits, I am non resident and also have a Bankia account which I was able to completely empty, I did this following numerous emails to my branch and getting no help whatsoever, fortunately I did have online access to the account.
To try to help with a couple of your problems...

Read more...

...
Re Urb fees, I found that it was the Administrator's bank that wouldn't accept the Wise IBAN number, they gave me the bank details for the urbanisation and now when the fees are due in January and July I just do a normal transfer from my Wise account to the Urb account, in other words, forget paying it by direct debit as it is only twice per year, not sure if yours is ?
Re your Suma issues, visit this link you may be able to obtain log in info and direct debit set up, it is in English, there is a chat facility and helpline phone number.
https://www.suma.es/tramites-telefono
Hope some of this will help you ?
Ken