Sabadell bank playa flamenca. Queuing to get service
We went to Sabadell bank yesterday at 12 noon.
We were left waiting outside in the cold and wind in quite a small queue for over half an hour, they let people into the bank two at a time, Just inside the door and scattered around the bank were buckets to collect the water that was coming through the ceiling. There was water on the floor right by the entrance, a real slip risk. We then were let in and left waiting for another 35 minutes as the one cashier dealt very slowly with the 3 people who were applying for bank cards.The rest of the staff, at least 6 of them sat at their desks trying to look busy instead of opening up another desk. All the while the queue outside grew longer and longer.
They then had the audacity to charge €24 for printing off some bank statements for us. A really frustrating visit that has made us decide to move banks. Does anyone have any recommendations for banks who treat their customers better than this one?