His everyone, I am in the UK and trying to telephone Bankinter in Playa Flamenca. All their published telephone numbers are unobtainable, as is their email address. If anyone out there has been informed of a new number for them I would be extremely grateful. Many thanks
Posted: Sun Sep 4, 2016 8:13am
The number we use when we phone to pay off our Bankinter Credit card is 902888835.
It's a central number so they should be able to give you a number for the branch you want
Regards
Posted: Mon Oct 11, 2021 10:29am
Hi Alex
Me and my wife are in the UK and have had a holiday home since 2004 in Playa Flamenca. We have received a letter from Bankinter saying that due to new laws Banks are making accounts inactive due to a new money laundering policy so will need to provide our ID. We have tried calling the branch, have emailed our contact with copies of our passports and also posted our ID to the Playa Flamenca Bankinter and have received another letter saying that our account will be made inactive. We have been loyal customers since 2004
We are getting worried now, and having a sleepless nights, can you help. We not tech savvy either but trying our best.
Hope you can help
Rob and Donna
Posted: Mon Oct 11, 2021 10:58pm
rob72 wrote on Mon Oct 11, 2021 10:29am:
Hi Alex
Me and my wife are in the UK and have had a holiday home since 2004 in Playa Flamenca. We have received a letter from Bankinter saying that due to new laws Banks are making accounts inactive due to a new money laundering policy so will need to provide our ID. We have tried calling the branch, hav...
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...e emailed our contact with copies of our passports and also posted our ID to the Playa Flamenca Bankinter and have received another letter saying that our account will be made inactive. We have been loyal customers since 2004
We are getting worried now, and having a sleepless nights, can you help. We not tech savvy either but trying our best.
Hope you can help
Rob and Donna
Hi I had the same issue this year and was provided with the following contact at the Playa Flamenca branch, her name is Ana and her email is [email protected]. I scanned my documents to her and this was accepted. I hope this helps.
Kay
Posted: Mon Oct 11, 2021 11:57pm
Kay1901 wrote on Mon Oct 11, 2021 10:58pm:
Hi I had the same issue this year and was provided with the following contact at the Playa Flamenca branch, her name is Ana and her email is [email protected]. I scanned my documents to her and this was accepted. I hope this helps.
Kay
Hi Kay
Thank you for your response, I have just sent Ana an email.
Fingers crossed we can get this sorted, its a bit worrying when we are in the UK. Thanks again Kay.
rob
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Posted: Tue Oct 12, 2021 9:16am
rob72 wrote on Mon Oct 11, 2021 11:57pm:
Hi Kay
Thank you for your response, I have just sent Ana an email.
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Fingers crossed we can get this sorted, its a bit worrying when we are in the UK. Thanks again Kay.
rob
Hi Rob
Glad I could help I hope you get it sorted 🙂
Kay
Posted: Tue Oct 12, 2021 1:20pm
Kay1901 wrote on Tue Oct 12, 2021 9:16am:
Hi Rob
Glad I could help I hope you get it sorted 🙂
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Kay
Hi kay
It now appears that Ana is away on holiday and the email contact they have sent me in Ana's absence doesn't work I think they have a spelling mistake in the email? Again I have tried calling and nothing. Not having much look. Do you have any other contact or can you suggest anything else?
Sorry to be a pain but it's pretty frustrating for us at the moment. I just want to sleep at night:)
Rob
Posted: Tue Oct 12, 2021 1:51pm
rob72 wrote on Tue Oct 12, 2021 1:20pm:
Hi kay
It now appears that Ana is away on holiday and the email contact they have sent me in Ana's absence doesn't work I think they have a spelling mistake in the email? Again I have tried calling and nothing. Not having much look. Do you have any other contact or can you suggest anything else?
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Sorry to be a pain but it's pretty frustrating for us at the moment. I just want to sleep at night:)
Rob
Hi Rob
Well I called the main Madrid number who were very helpful and the ones that got me the contact for the Playa Flamenca branch, the number is +34 91 657 88 01. This may help? Or do you have a solicitor out here who could take your passport details into the branch?
Kay
Posted: Tue Oct 12, 2021 1:57pm
Kay1901 wrote on Tue Oct 12, 2021 1:51pm:
Hi Rob
Well I called the main Madrid number who were very helpful and the ones that got me the contact for the Playa Flamenca branch, the number is +34 91 657 88 01. This may help? Or do you have a solicitor out here who could take your passport details into the branch?
Read more...
Kay
Hi Kay
I have tried this Madrid who gave me contact details too but again no response.
yes I have solicitors out in spain, I will try them.
Thanks Kay
Rob
Posted: Tue Oct 12, 2021 2:12pm
rob72 wrote on Tue Oct 12, 2021 1:57pm:
Hi Kay
I have tried this Madrid who gave me contact details too but again no response.
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yes I have solicitors out in spain, I will try them.
Thanks Kay
Rob
Hi Kay
Just had to contact you again, I have tried my solicitors and they are closed today:) back open tomorrw. Not having much luck.
Rob
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