POLL: Do you like the new awards feature? - Your suggestions and feedback - Costa Blanca forum, Spain
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POLL: Do you like the new awards feature? - Page 2

Alex

Posted: Tue Oct 8, 2019 4:04pm

Alex

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Posts: 5581

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Location: Rojales

Joined: 16 Jan 2015

Posted: Tue Oct 8, 2019 4:04pm

Kimmy11 wrote on Tue Oct 8, 2019 2:56pm:


Hi Alex,

I thought I'd share with you some specific feedback regarding the "Unhelpful" button you recently introduced.  Below is an extract of a recent exchange on the Brexit poll you set up some months ago:

POLL: What would you vote in a new Brexit referendum? - page 10


DeaninSpain  Posted: Tue Oct 8, 2019 10:34am

Would obviously vote leave again,just like everyone else did.Many thanks

+3 You found this unhelpful


Kimmy11 Posted: Tue Oct 8, 2019 10:54am

Quote: DeaninSpain wrote on Tue Oct 8, 2019 10:34am:

Would obviously vote leave again,just like everyone else did.Many thanks

"...vote leave....just like everyone else did"? 

I think you'll find that 48.11% voted to remain.

Kind regards, 

Kim

1 gold award

3 people found your post helpful1 person found your post unhelpful

I am happy to confirm that I was one of 3 people who found DeaninSpain's post Unhelpful.  I don't know the reason the other 2 people gave Unhelpful votes, but my own reason was that his statement is inaccurate and I posted a response pointing this out. 

You can see that when I posted my correction, 1 person found my post Unhelpful.  I don't know who this was, but as my response is accurate and was not abusive, I would suggest that the use of the "Unhelpful" button in this instance is petty and mischievous. 

This was one of my concerns when I said previously that I believe the "Unhelpful" button is unnecessary.  If there is genuine reason for complaint, i.e. a post is abusive or inaccurate, the "Report" button is sufficient.  Otherwise, polite responses correcting inaccuracies should be all that's needed.  I believed it was a shame that some members didn't believe that adults could behave like adults, but perhaps this misuse of the "Unhelpful" button proves they were correct.

On a positive note, I love the new "Save" option!

Kind regards,

Kim

Ok we have now made a change whereby the number of unhelpful votes is now not visible, but the button still works and alerts us admins to any potentially unhelpful posts. This means that if people do misuse it then it won't adversely affect the website or put people off from posting. 


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Dlrsantapola

Posted: Tue Oct 8, 2019 9:58pm

Dlrsantapola

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Posts: 781

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Posted: Tue Oct 8, 2019 9:58pm

John56 wrote on Fri Oct 4, 2019 8:07pm:

I think we all know who you are talking about. Why some people feel it necessary to be rude and offensive in their replies is beyond me. The Forum is about sharing experiences, learning, helping others with advice. It should not be about abusing people when they are new to Spain or uncertain abou...

...t Spanish laws and procedures.

I sometimes wish there was a "block" button !!

Alex

Posted: Tue Oct 8, 2019 10:03pm

Alex

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Original Poster

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Posts: 5581

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Location: Rojales

Joined: 16 Jan 2015

Posted: Tue Oct 8, 2019 10:03pm

Dlrsantapola wrote on Tue Oct 8, 2019 9:58pm:

I sometimes wish there was a "block" button !!

You may be pleased to hear that this is the next feature we will soon be adding.


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Villas

Posted: Tue Oct 8, 2019 10:06pm

Villas

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Posts: 4335

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Location: Sax

Joined: 29 May 2017

Posted: Tue Oct 8, 2019 10:06pm

Dlrsantapola wrote on Tue Oct 8, 2019 9:58pm:

I sometimes wish there was a "block" button !!

Can we have a "chocolate" button. I used to like those...

V

dinnerout

Posted: Tue Oct 8, 2019 10:12pm

dinnerout

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Posts: 2191

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Location: Beniarbeig

Joined: 18 Sep 2015

Posted: Tue Oct 8, 2019 10:12pm

Alex wrote on Tue Oct 8, 2019 10:03pm:

You may be pleased to hear that this is the next feature we will soon be adding.

With respect, do you not think this is getting a bit out of hand ?

"Helpful member" status

Very helpful member

Fantastic amazing wonderful member

Bronze

Silver 

Gold

Like

Dislike

Helpful 

Unhelpful

Block

Whatever next? 

"Slightly unhelpful"?

"Very unhelpful "

"Extremely unhelpful"

"Slightly offensive"?

"Temporary block"?

I like the forum but in my view all of this is completely unnecessary. 

With best regards 

Steve

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Villas

Posted: Tue Oct 8, 2019 10:14pm

Villas

Legendary helpful member

Posts: 4335

3517 helpful points

Location: Sax

Joined: 29 May 2017

Posted: Tue Oct 8, 2019 10:14pm

dinnerout wrote on Tue Oct 8, 2019 10:12pm:

With respect, do you not think this is getting a bit out of hand ?

"Helpful member" status

Very helpful member

Fantastic amazing wonderful member

Bronze

Silver 

Gold

Like

Dislike

Helpful 

Unhelpful

Block

Whatever next? 

"Slightly unhelpful"?

"Very unhelpful "

"Extremely unhelpful"

"Slightly offensive"?

"Temporary block"?

I like the forum but in my view all of this is completely unnecessary. 

With best regards 

Steve

I´ve had most of those!. How about    (smiley most helpful?)

V

Alex

Posted: Tue Oct 8, 2019 10:22pm

Alex

Admin

Original Poster

Super helpful member

Posts: 5581

1617 helpful points

Location: Rojales

Joined: 16 Jan 2015

Posted: Tue Oct 8, 2019 10:22pm

dinnerout wrote on Tue Oct 8, 2019 10:12pm:

With respect, do you not think this is getting a bit out of hand ?

"Helpful member" status

Very helpful member

Fantastic amazing wonderful member

Bronze

Silver 

Gold

Like

Dislike

Helpful 

Unhelpful

Block

Whatever next? 

"Slightly unhelpful"?

"Very unhelpful "

"Extremely unhelpful"

"Slightly offensive"?

"Temporary block"?

I like the forum but in my view all of this is completely unnecessary. 

With best regards 

Steve

These are all little extra things that don't affect the overall function of the website. A block feature is important as there may be occasions where members don't want to be contacted by specific people. The awards feature is still being tested and we'll see how it goes and whether it is of any use. We still think our website is straightforward and easy to use - especially when compared to Facebook which is out of control in terms of options and features.


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Dlrsantapola

Posted: Tue Oct 8, 2019 10:22pm

Dlrsantapola

Super helpful member

Posts: 781

1055 helpful points

Location: Santa Pola

Joined: 17 Mar 2018

Posted: Tue Oct 8, 2019 10:22pm

Villas wrote on Tue Oct 8, 2019 10:14pm:

I´ve had most of those!. How about    (smiley most helpful?)

V

With bells on ?

Villas

Posted: Tue Oct 8, 2019 10:24pm

Villas

Legendary helpful member

Posts: 4335

3517 helpful points

Location: Sax

Joined: 29 May 2017

Posted: Tue Oct 8, 2019 10:24pm

Dlrsantapola wrote on Tue Oct 8, 2019 10:22pm:

With bells on ?

Spelt right?

V

dinnerout

Posted: Tue Oct 8, 2019 10:28pm

dinnerout

Legendary helpful member

Posts: 2191

2447 helpful points

Location: Beniarbeig

Joined: 18 Sep 2015

Posted: Tue Oct 8, 2019 10:28pm

Alex wrote on Tue Oct 8, 2019 10:22pm:

These are all little extra things that don't affect the overall function of the website. A block feature is important as there may be occasions where members don't want to be contacted by specific people. The awards feature is still being tested and we'll see how it goes and whether it is of any ...

...use. We still think our website is straightforward and easy to use - especially when compared to Facebook which is out of control in terms of options and features.

I appreciate it doesn't affect the overall function of the forum but it is increasingly looking like being back in primary school.

Just my opinion, dont shoot the messenger, give me a gold star?

Steve

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