Kimmy11 wrote on Tue Oct 8, 2019 2:56pm:
Hi Alex,
I thought I'd share with you some specific feedback regarding the "Unhelpful" button you recently introduced. Below is an extract of a recent exchange on the Brexit poll you set up some months ago:
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POLL: What would you vote in a new Brexit referendum? - page 10
DeaninSpain Posted: Tue Oct 8, 2019 10:34am
Would obviously vote leave again,just like everyone else did.Many thanks
+3 You found this unhelpful
Kimmy11 Posted: Tue Oct 8, 2019 10:54am
Quote: DeaninSpain wrote on Tue Oct 8, 2019 10:34am:
Would obviously vote leave again,just like everyone else did.Many thanks
"...vote leave....just like everyone else did"?
I think you'll find that 48.11% voted to remain.
Kind regards,
Kim
1 gold award
3 people found your post helpful1 person found your post unhelpfulI am happy to confirm that I was one of 3 people who found DeaninSpain's post Unhelpful. I don't know the reason the other 2 people gave Unhelpful votes, but my own reason was that his statement is inaccurate and I posted a response pointing this out.
You can see that when I posted my correction, 1 person found my post Unhelpful. I don't know who this was, but as my response is accurate and was not abusive, I would suggest that the use of the "Unhelpful" button in this instance is petty and mischievous.
This was one of my concerns when I said previously that I believe the "Unhelpful" button is unnecessary. If there is genuine reason for complaint, i.e. a post is abusive or inaccurate, the "Report" button is sufficient. Otherwise, polite responses correcting inaccuracies should be all that's needed. I believed it was a shame that some members didn't believe that adults could behave like adults, but perhaps this misuse of the "Unhelpful" button proves they were correct.
On a positive note, I love the new "Save" option!
Kind regards,
Kim
Ok we have now made a change whereby the number of unhelpful votes is now not visible, but the button still works and alerts us admins to any potentially unhelpful posts. This means that if people do misuse it then it won't adversely affect the website or put people off from posting.
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